We do our best to make sure all of our products are perfectly priced, however, if you think you've found an identical one cheaper somewhere else, we'll happily match it.
So there's no misunderstandings, here's our Price Promise criteria:
We price match all online retailers, but not price comparison sites
The product on our competitor's site has to be identical to the product on our site.
The product must be in stock and available for delivery within 48 hours.
Price match is only valid on the day you make your call, and needs to be verified by one of our agents
The offer is not transferable.
Our price match will include the competitor’s delivery price
Claims can be made before or after purchase, as long as it's before dispatch from our warehouse
We do not price match against auction sites
How to claim:
If you've found your product cheaper somewhere else and it matches the criteria above, give us a ring on (610) 850 9600(610) 850 9600 and we'll check it out for you.
All you'll need when you call is:
The product number and price of the product you're interested in
The web address of the competitor
If everything checks out, we'll match their price. Simple.
FREE Standard Shipping on Orders over $99
7-10 Working Days - FREE!
Standard Shipping on Orders under $99 7-10 Working Days - $6.95
AIR by DHL 2-3 Working Days - $19.95
NO QUIBBLE QUALITY GUARANTEE: Easy Exchange and Returns Service
We want to make sure that you are 100% satisfied with your order. So if for any reason you are not, our No Quibble Exchange and Returns Policy means that we will exchange any item within 28 days of the despatch date and send you a replacement. Alternatively, you may prefer to receive a refund on your purchase. Either way, simply follow our easy exchange and returns process and we will take care of the rest! Please use this link for more information on our Exchange & Returns Service