We want to make sure that you are 100% satisfied with your order. So if for any reason you are not, our no quibble returns policy means that we will refund any item returned in an unused condition within 28 days from dispatch. Simply follow our easy returns process and we will take care of the rest.
HOW TO RETURN TO US IN 3 EASY STEPS
Step 1: Complete Your Returns Form
Complete your returns form that can be found inside your order or download a new one here
Step 2: Send Your Return
Enclose your returns form and seal the parcel. Take this to your local postal office and choose your preferred shipping method.
Step 3: Keep Up To Date
Once your return has been received and actioned, an email will be sent to update you on progress. If you would like any further updates, please contact us here and we will be happy to help.
Postal Address Tru logic -EZI - Dobell 5401 NW 72nd Ave Miami FL 33166 USA
We process returns as quickly as possible. Once your parcel has been received it will be processed by our returns team and refunds will be actioned within 7-10 business days.
Need More Help
If you need any further help, our customer service team are available Monday to Friday 9am - 5pm EST via our contact page here. Our full terms and conditions can also be found here.
FREE Standard Shipping on Orders over $150 Up to 10 Business Days - FREE
PROMOTION Premium Tracked on Orders over $150 5-10 Business Days - ONLY $4.95
Standard Untracked Shipping Up to 10 Business Days - $9.95
Premium Tracked Shipping 5-10 Business Days - $12.95
Express Tracked Service 1-2 Business Days - $24.95
NO QUIBBLE QUALITY GUARANTEE: Exchange & Returns
We want you to be 100% satisfied with your order. Our no quibble quality guarantee means that we will refund any item returned in an unused condition. Simply follow our easy returns process and we will take care of the rest! Please use this link for more information on our returns service.