Shipping Information

Shipping Charges

FREE Standard Shipping on Orders over $150
10-14 Working Days - FREE!

Standard Shipping
10-14 Working Days - $9.99

1-2 Working Days - $29.99

If you have purchased one of our Branded items please be aware that this is an order in item and can take an extra 3 working days to dispatch.

Overnight Shipping
For certain locations, we are pleased to now offer an overnight shipping option. Please contact Customer Service for more information.

Customs information
Shipments sent outside the European Union are sold exclusive of VAT and may be subject to import duties and taxes, which may be levied once a shipment reaches your country. Please note: It is a legal requirement that we declare the full value of the goods (not including shipping charges) on all packages destined outside the European Union, and shipments may be subject to import duties and taxes, which are levied once a shipment reaches your country. It is a criminal offence to falsify the details on this form. We cannot inaccurately describe the contents, claim a lower value or mark as a gift. Please do not ask, or expect us to do any of the above. For details of Customs charges please consult your own Customs authorities for the latest rates.

Additional charges for customs clearance must be borne by you; unfortunately we have no control over these charges and cannot predict what they may be. We are unable to reimburse any costs incurred regardless of the circumstances.

Standard Shipping

Our standard shipping service takes between 10-14 working days to arrive with you from dispatch. We dispatch orders from Monday through to Friday, apart from public holidays, and always endeavour to do so on the same day that it is placed. Please note that this service doesn't come with a tracking number and we recommend that if you are in a hurry for your items that you upgrade to our DHL service detailed below.

Express Air Shipping by DHL

Our Express Air service is powered by our express shipping partner, DHL, in order to get your items to you as soon as possible. If you place your order between Monday and Friday, you will receive your goods within 1-2 working days from dispatch. Once your order has been processed, DHL will send further information direct to you about your shipment, including a tracking number and an expected delivery date. Due to the nature of this service, a signature is required for this method of delivery.

Please note we do not dispatch or deliver on Public Holidays.